My order was cancelled, what do I do?

As noted in Section 2 of our invoice email and the checkout reminder, please allow up to 24 hours to receive your order confirmation. During this period, your order status may temporarily appear as “cancelled”—this is a normal part of the processing workflow and will automatically be reinstated.

My coupon isn’t working

Be advised coupons are subject to the following conditions Unable to be used when there is a sale Unable to be stacked unless its a gift coupon Unable to be reused unless we have given you a custom one Automated coupons cannot be redeemed after you made a purchase. This also applies when sales are […]